The EPIC.LAN Guide to Tournaments
After EPIC35, some of the feedback landed from people that they didn't really understand or may of not been aware of how to work our tournament platform, and/or the etiqutte at the event. So we have decided to make a clear guide on what to do prior to the event if you are expecting to compete in a tournament, and what you should do at the event when it comes to using the tournament platform. This guide should be to cover the basics of the EPIC.LAN Tournament platform, and whilst we could go into detail, we'd rather not bore you of everything you can do on this platform, so this guide will just attack the very basics of the platform and what you should do at the event.
Before the Event
This is a guide on how to help first timers at EPIC.LAN in the world of esports and our tournament platform, as we understand it can be a little daunting for newcomers to the event.
If you are a team signing up to the event, you will have to allocate your tickets on our website. We have a helpful FAQ (https://epicgaming.freshdesk.com/support/solutions) which should take you through the steps to complete this. If you're still having any issues, please raise a support ticket on discord or epiclan.co.uk/support.
Once you have allocated your tickets, it is time for you to sign up. Here is a handy step-by-step guide for completing this process:-
Step 1
Click the link on the booking page which says 'Tournament Signup'. This takes you to our dedicated tournament website. From here, you will need to login to the tournament website using the same login details as you used on the EPIC.LAN website.
Step 2
Choose which of our tournaments you want to sign up to. Remember that if you are participating in the esports tournaments, you can only sign up to one of them (ie if you want CS, then you sign up to only CS and so on). The signup button is on the right hand side of the page you land on (between Mercenaries & Matches).
Step 3
i)
If your team has already been created then you should only focus on the area “Join an existing team” which you should select the teams signed up from the drop down box and then enter the password your team leader has given you.
ii)
If you are the team leader, then your area to focus on is beneath that area where it says “Create a new team”. You need to enter the team name, the team tag, what your password is (so your teammates can join you) and select which country your team is from. Please note, that team names should be appropriate and not breach our Code of Conduct.
iii)
If you haven’t got a participant ticket yet, but would like to find a team, you can sign up as a Merc right at the bottom of the signup page. We also suggest players looking for teams (or teams looking for players) to use the TEAMS.GG feature on their website to make your lives a little easier.
Step 4
The final step before the event is making sure your GAME ID is entered correctly on the tournament platform. To do this, you just need to click on the symbol above and go to GAME IDs. Then make sure your GAME ID is correct before submitting.
Changing Players
If you have an occurrence where a player on your team has dropped out or you need to replace someone, then you should go to "Team Management". From there you go to "My Teams" and then click into the Team Name where it will bring you to the following page. On that page you should just click "Remove" and then confirm on the page after.
Please note that when the tournament is live, no players can be changed. To do this, you will need to see the relevant tournament admin and explain the situation.
Adjusting Permissions
If you feel the need of granting more players access to giving scores during the tournament or the ability to see the match details (like server info for CS) then you follow the instructions above but instead click onto the term "player" next to their name.
On the following page, you will be granted the ability to change that players permissions, with all the relevant permissions listed. Once you have decided what permissions to grant, then that person will have access.
Editing Team Name & Other Details *NEW*
If you need to edit the Team Name that you originally chose, before the tournaments are locked on the Thursday of LAN, then you should go to Team Management on the Nav Bar, then My Teams, on there you will be greeted with the following page. Click the little Orange Person with a Pencil (circled in red) and you will come to another page.
Once you click that person, then you get the following page;
You can then add all the details of your team, including twitch page, twitter and facebook links, a short biography of the team, and edit the team name and team tag. Please remember our code of conduct when it comes to team names, any deemed offensive team names will be changed on the website without warning by our admins. Any changes back to offensively deemed names, will result in further punishments by the EPIC.LAN League Operations team.
Remember sign ups close at the time the event opens, so it is best for you to make sure that all players are signed up before 4pm of the Thursday of the event. This is to help our admins accurately seed ahead of time and get out groups/fixtures on Thursday evening.
At the event
You’ve made it to the event by finally finding your seat then you have set up your PC, and managed to get on the internet. On the Friday morning of the event, you should be fresh and ready to go with your first matches. However before all of this, you need to make sure you attend the Team Leader Briefing which is usually held somewhere in the location of the staff area wherever that is situated at the time (if it's Arena events, it will be usually as you walk in the hall with admins facing the BYOC rows, if it's upstairs event, then staff area is opposite the bar in Fair Isle.) There is usually an announcement from the admins on where and when the meeting will be.
Once you have been to the meeting, usually the groups and your fixtures have been released. When landing on the tournament page after the groups have been released you should see a page like this.
With that you have quite a few ways to see your matches logically. To go into your match and collect the details for your match (if it is a title such as Counter-Strike which has dedicated servers), click Match Details and it will take you to the following page;
There you will find the CS:GO Game details, if there is a public GOTV IP address and if the stream is showing the match.
After your match, you need to enter the score (not absolutely needed for CS anymore, as our plugin will automatically give admins the score, but if you do input the score, it will confirm automatically so that our admins don’t have to). To input the score, you will need to find this page.
On this page as well, whilst you have entered your scores, you can also enter a conflict ticket. Whilst very rare to use at LAN events, it can be a handy way to highlight any issues with the match (usually the scores) to the admins.
After the match has finished and you have gone over to your opponents and shaken their hands, you can then use the upload files feature on our website and upload any POVs if they are requested. As a reminder here, it is in our rules that all players must record POVs whilst at LAN. If you feel someone is a little suspicious you should use the conflict process above and request a POV from the player you feel is suspicious. Once you review said POV, you then provide relevant rounds/ticks of where admins should review. Again this is incredibly rare to happen at events, but this is where any player requested to provide their POV should upload their demos.
We hope this guide has been handy for any newcomers to EPIC.LAN events.